Console

ReportCard Terms of Service

Effective November 7, 2026

These terms cover your use of ReportCard on The 360Works Console at console.360works.com. Prometheus Systems Consulting, LLC ("360Works", "we", "us") runs the console. "You" means the person using it and the organization they use it for.

By signing in to the console or paying for an audit, you agree to these terms, our Privacy Policy and our Refund Policy. Before your first upload, we ask you to tick a box agreeing to these terms and our Privacy Policy, and we ask again after we change either one. If you use ReportCard for a company, you confirm you have the authority to accept these terms for it.

1. What ReportCard does

ReportCard audits the health of a FileMaker solution. You upload the solution's files, we read them and quote a fixed price, and once you pay, our software runs the audit with AI models and gives you its reports: an HTML report you read in the console, plus a PDF of it and a findings.md file to download. The reports cover performance, security and quality.

2. Your account

You sign in with a 360Works account. The same account works for other 360Works services, such as the hosting portal. You can sign in with a password or a passkey, and you can add an authenticator app as a second step on your account page.

Everything in the console belongs to an organization. Every account comes with a personal organization, and you may also belong to shared organizations. Each member holds one of three roles:

  • Owners and admins can start an audit, enter the FileMaker account for it, pay, discard an unpaid audit, remove a finished audit's reports and remove a finished audit from the organization's list. Removing an audit from the list also removes its reports. 360Works staff can also remove an audit from an organization's list, with the same effect. We keep the audit's record, which our staff can still see, for as long as our Privacy Policy says.
  • Members can follow an audit's progress and download its reports.

The organization you are working in owns each audit you start, along with its limits and its payments.

Keep your sign-in details to yourself. You answer for what happens under your account and for the people you let into your organizations. Tell us at support@360works.com if you think someone else has used your account.

3. How an audit works

  1. Upload. You start an audit and upload the solution: one .fmp12 file or every file of a multi-file solution. For a file FileMaker's tools cannot read, you can upload the XML that FileMaker Pro's Save a Copy as XML writes. You may add LayoutLogger logs and a FileMaker Server settings export. An audit takes up to 20 files and 10 GiB in total.
  2. Free read. When you ask for a quote, you give us a Full Access FileMaker account and password for the solution, plus its encryption key if the files are encrypted at rest. An audit of XML exports alone needs none of these. We read the files with FileMaker's own tools to count tables, fields, scripts and layouts. The free read uses no AI and costs you nothing. Once you ask for a quote, you cannot add or change files, except LayoutLogger logs, which you can add or remove until you start checkout. Other new or changed files need a new audit.
  3. Quote. We show what the free read found and one fixed price for each tier: Economy, Balanced and Thorough. The tiers differ in which AI models run each step. A quote lasts 7 days from the free read.
  4. Pay. You choose a tier, answer a few questions about how the solution runs, and pay through Stripe. You cannot pay in the last 30 minutes before the quote expires.
  5. Audit. The audit runs on the files the free read priced. A large solution can take several hours. You can follow its steps on the progress page.
  6. Reports. When the audit finishes, you download its reports.

4. Prices and payment

The quote shows the full price for each tier in US dollars before you pay. The price does not change after you pay, even if the audit costs us more to run than we estimated. Prices include any taxes that apply.

Stripe processes every payment on its own checkout page. We accept cards and the wallets that use them, such as Apple Pay and Google Pay. We never see or store your card number.

An organization may hold up to 3 unpaid audits and 30 GiB of unpaid uploads at once. We close an unpaid audit and delete its files:

  • 7 days after the free read, when its quote expires;
  • 2 days after you started it, if you never asked for a quote;
  • within an hour after an owner or admin discards it.

A closed audit takes no more files. To go on, start a new one.

5. Refunds

If an audit fails, we refund it in full without you asking. The Refund Policy explains what counts as a failure and how we handle other requests.

We may stop a paid audit before it finishes. If we stop it through no fault of yours, we refund it in full. If we stop it because its files break section 7, for example files built to manipulate our AI models through prompt injection or to attack the service, we do not refund it.

6. Your files and your data

You keep every right you have in the files you upload and in the data inside them. You give us permission to store, copy and process them, and to send their contents to the AI models described in our Privacy Policy, so we can run your audits, support you and keep the service secure. 360Works staff can see an audit's files, AI session logs and an internal copy of its findings to run, support and debug the service.

The reports we deliver to you belong to you. You may use, copy and share them however you like. We keep the rights in ReportCard itself: its software, its audit methods and the format of its reports.

The Privacy Policy explains how long we keep each kind of file and when we delete it.

7. What you promise

  • You have the right to upload the solution and the data it holds, and to let us process them as these terms describe. That includes any personal data about your staff or your own customers.
  • You have the right to give us the FileMaker account, password and encryption key you enter, and to let us open the files with them. We ask you to create a Full Access account for the audit alone and delete it once the audit is done.
  • You will not upload files built to attack the service or other customers, or to manipulate its AI models, for example through prompt injection. You will not try to reach data that is not yours.
  • You will not get around the console's limits, resell access to it, or copy or reverse-engineer it.
  • You will follow Anthropic's Usage Policy, which covers the AI models ReportCard uses.

8. What the report is, and what it is not

ReportCard's reports are automated assessments that AI models write from your files. Our software checks the findings, but the reports can still contain mistakes. They can miss problems, describe problems that do not exist, or recommend changes that do not suit your solution.

Treat each report as advice. Check a finding before you act on it, and do not rely on its factual statements without verifying them. Back up your solution before you change it. A report does not guarantee that your solution is secure, fast, compliant with any law or standard, or free of defects. It is not a security certification or legal advice.

9. Availability and changes

We do not promise that the console will always be available, and we may change, suspend or stop any part of it. If we stop ReportCard while one of your audits is paid but not finished, we will refund that audit, unless section 5 says otherwise.

10. Suspension and ending

You may stop using the console whenever you like. To close your account or have your data deleted, write to support@360works.com.

We may decline to run an audit, or suspend or close your access, if you break these terms, if your use puts the service or other customers at risk, or if the law requires it. When we can, we will tell you why first.

11. Disclaimers

Apart from what these terms promise, we provide the console and ReportCard "as is" and "as available". To the extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

12. Limits on our liability

To the extent the law allows:

  • We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business, even if we knew they could happen.
  • Our total liability for all claims about the console or ReportCard is limited to the amount you paid us for audits in the 12 months before the claim arose.

Some places do not allow these limits, so they may not all apply to you.

13. Your responsibility to us

If someone brings a claim against us because you uploaded files or data you had no right to upload, or because you broke section 7, you will cover our reasonable costs and any amount we must pay on that claim.

14. Trademarks

FileMaker and Claris are trademarks of Claris International Inc., registered in the U.S. and other countries. Claris International Inc. does not sponsor, endorse or run ReportCard. Claude and Anthropic are trademarks of Anthropic PBC. Amazon Web Services and Amazon Bedrock are trademarks of Amazon.com, Inc. or its affiliates. 360Works and ReportCard are trademarks of Prometheus Systems Consulting, LLC.

15. Changes to these terms

We may update these terms. We will post the new version here with a new effective date, and for a material change we will tell you by email or in the console before it applies. An audit you have already paid for runs under the terms in force when you paid.

16. Law and disputes

The laws of the State of Georgia, USA, govern these terms, without regard to their conflict-of-laws rules. Any dispute goes to the state or federal courts located in Fulton County, Georgia.

17. Contact

Prometheus Systems Consulting, LLC
1875 Old Alabama Rd., Suite 755
Roswell, GA 30076, USA
Support: support@360works.com